Posted at: 06/01/2012 6:18 PM
By: Dan Bazile
The woman wanted to make sure it was a scam. She took down the phone number of the company that called her and called them back. Well, through a series of questions, she figured out they were trying to take her to the cleaners.
Bonnie Anderson’s computer is working just fine. That's why the Greenfield woman hesitated when a random caller last week told her the machine was loaded with viruses affecting her wireless connection and everything else.
Bonnie says she was told every time she accessed her email account or Google, viruses were being unleashed.
Six months ago, her bank account, email, and Facebook were frozen after hackers accessed them. That’s why the phone call raised a red flag.
The caller asked Bonnie to sign on and give them access to her computer so they can fix it remotely for a small fee.
She has no idea how they had access to her information. She's guessing it was her wireless network that was giving her trouble.
Computer experts say this scam has been going on for the past year targeting Windows users.
Matt Peplowski says they call to bypass your password protection and get more personal information from your computer.
He says scammers don't even need your password anymore. They get into your computer because you let them.
Peplowski says only download music, movies and apps from reputable sites like iTunes. He says clicking yes to pop up windows could also get you into trouble.
By clicking yes, or by downloading from sharing websites, you could be inviting the bad guys to come in without a password.