Updated: 01/17/2014 5:29 PM
Created: 01/17/2014 5:16 PM WNYT.com
By: Mark Mulholland
SARATOGA SPRINGS - The couple that walked into Saratoga Saddlery at just before two o'clock Monday afternoon seemed a little suspicious.
The woman was wearing a long white fur coat, and a long dress.
The other, wearing a dark coat, a long skirt, and carrying a handbag, was apparently a man.
Both were wearing wigs.
The sales staff suspected something was up.
"They got our entire staff busy. Doing things and looking for boots," said Sabine Rodgers, owner of Saratoga Saddlery, a Broadway staple known for its high end clothing and boots.
But they didn't know the duo was ripping them off.
The pair asked for items in their sizes and as the associates helped them, they helped themselves. To high end merchandise.
Like a 12-hundred dollar Italian ski coat with coyote fur.
Surveillance video taken from one of 12 cameras, shows the woman tap her head, apparently signaling to her partner just before she grabs the coat and scurries to another area where she hides the merchandise inside her dress and coat.
The duo also stole a 12-hundred dollar ski jacket, and pants. And the video taken from one of the cameras shows the woman grabbing a fox fur aviator hat and tucks it away in just a matter of seconds.
Rodgers says her staff helped the duo as they help all customers, not discriminating because of the man's cross dressing.
"We gave that good service to these customers, or thieves, we feel very violated."
Police are warning other stores that they could strike again and think this heist wasn't their first.
"They seemed very mission oriented. They were described to us, their actions, like they had a plan in place before they went in there," said Lt. Robert Jillson of the Saratoga Springs Police Department. "It gives the appearance that this wasn't their first time doing this."
Saratoga Saddlery has more cameras than most stores its size and Rodgers says they're adding even more while taking some other additional steps to beef up security.
Saratoga Springs police are asking anyone who may have seen the couple to call them at 518 584-1800.