Crossgates store owner says mall has a "great environment" despite recent violence

Emily Burkhard
Updated: February 15, 2020 08:02 AM
Created: February 14, 2020 11:24 PM

GUILDERLAND - It was a bloody Valentine's Day at Crossgates Mall. Guilderland police said a woman was stabbed there Friday afternoon.

People across the Capital Region are now weighing in, many saying the violence at the mall has gotten out of hand. But Ryan Hughes, the man who stepped in to help the stabbing victim, believes dangerous situations there are few and far between.


"Somebody came in today and did a very bad thing but there was plenty of people that were more than happy to help,” Hughes said.

Hughes is the owner of Jay St. Video Games. He said he was in a meeting discussing a new lease agreement in the mall's management office on the third floor when he heard someone screaming.

He immediately thought  of his employees downstairs, so he ran out of the meeting and soon found a woman bleeding from her forearm near the food court.

“When I saw what had happened she had a few people around, I ran to Starbucks, grabbed some gloves and some towels and got her seated and made sure that we wrapped up the arm,” Hughes said.

Hughes said it took a few minutes for the woman to relay that she had been stabbed. The suspect had already fled the scene, but Hughes said mall security officers saw that happen. No arrests have been made.

Guilderland police believe the two women know one another. They don't believe anyone else was in danger during the incident.

In the last two months at least two large brawls have been caught on camera at Crossgates, one of them led to two separate police chases involving stolen U-hauls.

Friday's stabbing makes the third violent incident in as many months. Though the victims in all of these events are believed to be targeted, some shoppers have said they don't feel safe at Crossgates anymore.

Hughes said the mall's size and attractions make it a more likely setting for these incidents when compared to Colonie Center. He also said millions of people shop at Crossgates every year without encountering any problems.

"You have communal spaces and all walks of life that are able to go through them and every now and again you have an unsavory character, but the vast majority of the time people are good,” Hughes said. "Being there six days a week I find it to be an absolute positive."

A few weeks ago Guilderland police said they were in the midst of putting officers at the mall full time, but no official announcement has been made yet.

NewsChannel 13 reached out for an update on the victim and the suspect in the stabbing case, but no one was available for comment.

NewsChannel 13 also asked the mall's management company for a comment, but didn't get a response.

Copyright 2020 - WNYT-TV, LLC A Hubbard Broadcasting Company

Comment on Facebook
Fire investigators searching for cause of Rensselaer fire

Troopers, first responders save infant

Convicted felon feared dead after months of evading authorities

Colonie proposes new law to help combat 'aggressive panhandling'

Vermont primary shows historic turnout