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Troy retailers celebrate Phase 1 of reopening

Kumi Tucker
Updated: May 21, 2020 07:43 PM
Created: May 21, 2020 04:48 PM

TROY - When stores shut down in March, it was a shock to business owners, but they have evolved very quickly.

Truly Rhe on Broadway in Troy closed its doors on March 14 with a store full of merchandise. 

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"So the only thing I could do was go online, and the following Saturday I did. I had a Facebook Live show fashion show," said owner Rhe Potenza.  

She's done one every Saturday morning since. Models show off everything from clothes to masks. She plans to continue those Facebook fashion shows, even when she's allowed to reopen. 

She's also started selling through her website. 

"Phase 1 means we can do curbside pickup. We are ready. We've established a pickup and delivery area in the store already," she said. 

Nearby, at the Counties of Ireland on Third Street in Troy, the flags fly for phase one -- a symbol that it's open. 

"It was very exciting. I turned on the music, I turned on the lights. It was exciting to be open today, even though it's curbside," said owner Robin McDonough.  

Customers can order online or just call the store. Pickup of everything from Irish sweaters to jewelry is done at the door. 

Robin says her customers have been amazing. 

"They've brought me to tears during the times we've been closed with the emails and the messages they've sent me," she said. "I can't wait until they can come back in the store and I miss them."

Phase 1, which just began, includes delivery, curbside, and in-store pickup service only for many businesses, including clothing stores. 

Owners are ready for the next phase. 
 
"We have sanitized this store top to bottom for the last two weeks. Everything came out, everything got scrubbed down," said McDonough. 

"We've got our Department of Health reopen safety plan. It's all filled out, it's ready to go," said Potenza. "And we're going to make the store safe for our employees and our customers." 


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