Capital Region team creates one-stop shop for mental health help | WNYT.com

Capital Region team creates one-stop shop for mental health help

Benita Zahn
Updated: August 24, 2020 07:08 PM
Created: August 24, 2020 04:58 PM

As anyone who's tried to access mental health can tell you, the process can be slow and require many different medical appointments.
Aptihealth, created by a local team, streamlines all that.

It's all done virtually and it's one-stop shopping.

You start with your primary care provider, complete an assessment and based on the answers, you're matched with a provider.
All your doctors are looped in.

"I think that's really great, because if you are just randomly picking a therapist, you don't know what their strengths and weaknesses are, and they don't know about you coming in. And so that matching, I think, really was key," said Kristin, a woman who has been treated for depression and anxiety. "The prescribers and the therapists are all in the same system. So you don't have to go around finding somebody to prescribe the medicine for you, somebody to give you therapy."

Again, you need a referral from your primary care physician.

As for the Aptihealth partnership with Glens Falls Hospital, the integrated care will be offered through not only hospital, but the seven primary care practices it operates.

Aptihealth accepts insurance.

Learn more about how the process works by watching the video of Benita Zahn's story.


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