High vaccine demand crashes reservation system in Rensselaer County

Benita Zahn & WNYT Staff
Created: January 27, 2021 05:29 PM

The demand for vaccine is so high, it crashed the system in Rensselaer County Wednesday when they opened it to residents 65 and older for a weekend vaccine clinic. 

They didn't run out of slots, they couldn't book them.

The system was overwhelmed within five minutes. So the county is taking a different approach.

NewsChannel 13's Benita Zahn spoke with County Executive Steve McLaughlin and Public Health Director Mary Fran Wachunas Wednesday afternoon.

Rather than appointments, they're moving to a wait-list.

You access a Gmail account and provide your name, date of birth (remember you have to be 65 or older), address, phone number, and e-mail.

You can register yourself and a spouse but no more. McLaughlin says people were registering 10 times on Wednesday.

He says there's no point to that because you cannot give your registration to someone else.

For seniors without internet access, they can call the department for aging to get on the wait-list.

The GMail to write to is renscovax@gmail.com. The phone number is (518) 270-2730.

If you got through Wednesday morning and made your appointment before the system crashed, McLaughlin says you're okay. However, you can't pick your time slot. They will pick it for you.

Hear McLaughlin talk more about what happens after you register by watching the video.

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