Emily Burkhard & WNYT Staff
Updated: December 26, 2019 06:14 PM
Created: December 26, 2019 06:11 PM
The mad rush to buy Christmas gifts is over, but for those who got gifts they don't want this holiday season - the returns are just beginning.
According to Oracle Retail - which surveyed over 15,000 people - 77 percent of those plan to return their gifts this year.
The parking lots at Crossgates were absolutely packed with people looking to either return or exchange something they got, or looking to buy something they didn't get and is now on sale.
NewsChannel 13 also found a number of people looking for deals at Stuyvesant Plaza.
Ted Potrikus, the president of the Retail Council of New York State, says because of those post-Christmas deals, the holiday shopping season really continues into the first few weeks of the new year.
He says stores typically put things on sale during this time of the year for a few reasons. First, they're looking to make room for inventory for the spring season. However, they also realize lots of people will be coming in to return or exchange gifts or use gift cards and they may find other discounted items that they want to buy while they're there.
Hear more about the some of the bargains shoppers were looking for, by watching the video of Emily Burkhard's story.
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