SEFCU bank customers reporting card fraud

July 09, 2018 10:09 PM

One by one people were coming into SEFCU's Patroon Creek office Monday morning to report fraud on their account.

NewsChannel 13 became aware of the growing number of claims and started to do a little digging. 

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It turns out SEFCU might not be the only bank targeted. They tell NewsChannel 13 other banks were hit too and that multiple law enforcement agencies, including the FBI are involved in the investigation. Colonie Police say they're investigating a skimming device at a CAP-COM's A-T-M from late June. 

We spoke with multiple people hit at SEFCU. At least 15 people reported fraud at the Patroon Creek Boulevard location as of 10 a.m. Monday morning. Some of them telling us their accounts took hits of $400, $500, one even at $1,000.

Security experts tell us what most likely happened here is a skimmer was placed on the bank ATM. Then private information like account numbers and pins are collected over the internet.

That info is most likely sold on the dark web and people make fake cards that they use at other locations.

The people NewsChannel 13 spoke to said the new fake cards were used at ATMs in Albany, Guilderland and Troy. 

Experts say the best way to stop this from happening is go into the bank to get your cash -- avoid the ATM altogether. That is exactly what one woman told us she will now be doing.

MORE INFORMATION: Protecting yourself from identity theft


WNYT Staff

Copyright 2018 WNYT-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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