National Grid working to restore power to thousands of customers

Emily Burkhard
Updated: November 03, 2019 11:51 PM
Created: November 03, 2019 11:49 PM

National Grid officials say 300,000 customers were without power this weekend after a massive storm caused damage across Upstate New York.

Many people in Saratoga County were without power at some point this weekend. Some said it went out for a few minutes, others went a lot longer without it.


“We didn’t get our service back until today so we were without for two days,” Ballston Spa Corinne Christiansen said.

Christiansen said her cable, internet and phone went out on Friday. Though she never lost power, her neighbors did.

“We had some friends come over so that we could help them out with food and it was a little chilly that day so kept them a little bit warm,” Christiansen said.

Nathan Mausert lost power on Friday night. Though it was brief, he said he was a little freaked out because it happened right after he finished watching a zombie movie.

“And then the movie ends and then about five minutes after the power goes out for maybe like 10 minutes or so, nothing crazy but it was really not ideal the moment after the movie ended and I’m just thinking, ‘Oh great,’” Mausert said.

Property manager Stephen Jenkins didn’t lose power at his home, but many of his tenants did. He said he’s impressed with how quickly restoration efforts are moving.

“They’re doing a good job of getting things back up and running. Most of it’s been a little faster than expected and it’s been a good thing to have a lot of people who have power back up systems,” Jenkins said.

National Grid spokesman Patrick Stella said they’re usually able to send line crews out an hour or two after a storm, but that wasn’t the case this time.

“The atypical part of the storm was the length. We had very, very heavy rain and high winds gusts over 60-70 miles an hour for a good 15 to 20 hours,” Stella said.

Stella also credited the road crews who worked all weekend to literally pave the way for National Grid trucks to get to damaged power lines. Stella said road conditions played a big role in getting customers back online quickly. He said most customers should have power restored by 11:30 p.m. on Sunday, but he said a few won’t have electricity until sometime on Monday.

You can check the National Grid outage map here.

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