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NYS Budget Director responds to concerns of out-of-state unemployment workers

WNYT Staff
Created: May 23, 2020 04:00 PM

Governor Cuomo's Budget Director Robert Mujica provided an update on concerns that out- of- state workers were hired to handle New York's unemployment claims.

“We went from 50,000 calls on a maximum per day at the Department of Labor, dealing with unemployment calls, to a high of 8 million calls a day. Now averaging about 3 million calls, so we ramped up 500 staff to 3,100 staff, and actually have about 7,000 during a week working on these to staff up quickly we hired 5 outside contractors. Those contractors hired almost all New Yorkers, there’s a case where one contractor hired some out of state workers. Our priority at the time and still is getting as many people to work on those claims to get the claims out and delivered for all of those who've filed unemployment claims. We've gotten 10 billion dollars out the door, we now have over 2 million New Yorkers. So 100 percent of the full time employees are New York State workers,” said Mujica.

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