Police in Rensselaer to text some 911 callers for community feedback | WNYT.com

Police in Rensselaer to text some 911 callers for community feedback

Police in Rensselaer to text some 911 callers for community feedback

WNYT Staff
Created: January 19, 2022 04:53 PM

Police in Rensselaer launched a new community feedback service in the city.

The service uses text messaging to contact some 911 callers and other that have recently reported or been involved in non-life threatening incidents.

The texts will be set out hours or days after an incident, and will ask citizens to take a quick survey about their experience with the police department.

Police say this will allow the residents to give comments and feedback after police interactions.


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