CDTA makes changes to Flex service

Changes have been made to the CDTA’s Flex program.

The program will now offer a curb-to-curb service, allowing customers to request an on-demand ride.

Starting Monday, customers will be able to book and access rides exclusively in the updated CDTA Navigator mobile app, the company said.

Flex will also adjust the size of its service areas in Latham, Colonie, and Guilderland to improve wait times. Service in Saratoga County is also being expanded to include Stillwater.