Wayfair to close Pittsfield call center
Three years after opening a customer call center in Pittsfield, Wayfair has decided to close it, as the company cuts costs.
The facility on South Church Street will close when the company’s lease expires in July, reported NewsChannel 13’s media partners at The Berkshire Eagle.
The call center has been open since October 2019.
The 40 employees who work for Wayfair in Pittsfield will do virtual customer service.