Allegiant passengers stuck on tarmac for six hours at Albany airport

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Passengers stuck on Allegiant plane for six hours

Passengers were on the tarmac at Albany International Airport for six hours after they were told they'd be going back to the gate several times.

Passengers on an Allegiant flight heading to Punta Gorda, Florida were stuck on a plane for six hours at Albany International Airport Monday.

The flight was scheduled to leave around noon but it got delayed until 4 pm.

It never took off. The plane didn’t go back to a gate until 10:15 pm.

Lisa Kassabian, of Clifton Park, did a Zoom interview with NewsChannel 13 as she was sitting on the plane.

“Never have I been on a plane for almost six hours; we’re going on six hours,” she said.

Kassabian was headed down south with her daughter to visit family during school break.

A spokesman for Albany International Airport said this is not an airport issue but an issue with Allegiant.

In a statement the airline said,

“Due to severe weather conditions and intermittent power outages at the airport earlier today, several flights departing Albany experienced delays throughout the day. This caused a ripple effect with arriving flights, which have had to wait for available gate space before passengers could deplane.

When flight 848 pushed back from the gate at 7 pm local time tonight, bound for Punta Gorda, it had to undergo deicing. 
Unfortunately, crew members timed out, which means they reached their FAA-mandated limit for flying within a 24-hour period. The flight had to return to the gate. 

Our dedicated staff and crew have been working tirelessly to get flights in and out of the airport as quickly as possible today. However, the safety of our passengers and crew remains our top priority. At 10:15 pm local time, passengers from flight 848 deplaned normally.

We’re very sorry for the inconvenience this caused our passengers. We know disruptions to travel plans can be frustrating and thank our passengers for their patience and understanding. Because flight 848 has been canceled, passengers will receive a refund back to their original form of payment. As a gesture of goodwill, we will be issuing each passenger $200 through paynuver.”