Many people are not happy to go to bed again with no electricity after an icy start to Spring.

National Grid and NYSEG understand that; you’ll see their crews working around the clock until then.

NYSEG will have the majority of power back on by Monday morning. National Grid will have most of the power restored by Monday, 3/25, at 11:30 p.m.

People across the Capital Region say they expected this storm to come earlier in the year.

“I was expecting these kinds of storms more in winter. It was really surprising to get this in the middle of spring,” Aditya said, an RPI student. “We had just had a week of 60-degree weather. It was sunny…all of a sudden, I looked outside and it was pouring snow!”

The enormous weekend storm affected 173,000 thousand National Grid customers. Many of them are still in the dark.

“It’s one of the top five or six storms that I’ve seen since I’ve been here for 18 years,” Patrick Stella said.

Stella, a spokesman for the utility company, said the ice and heavy, wet snow caused the majority of power outages.

Many NewsChannel 13 viewers emailed, called, and left comments on our Facebook page about their lights going out.

We did hear lots of frustration about not getting any estimates on restoration times.

“It’s not that we’re not trying to tell them when their power is going to be back on. It’s just that we want to make sure that what we tell them is going to be pretty accurate,” Stella said.

And to do that, Stella said crews have to take a look at all of the damage, to be able to determine what they’re going to be up against to get your lights back on.

NYSEG’s spokeswoman, Stacy Bartl, said their crews go through the same process.

“They [utility crews], first of all, have to stabilize the area, they have to make sure it’s safe, make sure any downed wires are safe, they have to clear the roadways, they have to clear the damage equipment and debris…we go to the critical areas first; hospitals, nursing homes, things like that. We repair the areas where the greatest number of customers will see a benefit initially and then we work our way down.”

Bartl said 30,000 total customers were without power. They only had about 2,000 still without any lights by Sunday evening.

It’s not just power outages that plagued the Capital Region.

Lots of crashes; and so roadside assistance was needed during the hefty spring storm.

“We got wind shots on the side of the highway, we got cars off the road, two/three car pile-ups,” Brandon Negron said.

Negron is a tow truck driver with Perlman’s Towing & Recovery in Albany. Negron said he worked a 16-hour shift the night of the storm.

He said whatever you can think of, he was probably on a call to fix it.

Brandon even fixed the flat tire of a NewsChannel 13 car in Troy, caused by the harsh storm. He had it done in a flash.

“It wasn’t fun but got to make sure everybody gets home.”

National Grid and NYSEG thank customers for their patience as they continue to restore the power.

If you are still without power, there are several warming shelters throughout the Capital Region. They are posted on the National Grid outage map on its website.